Improvement

Example: Suppose, Suzane scored 65 out of 100 in previous exam. And this time, she scored 82 out of 100. Therefore: New Value =  82Old Value =  65 Improvement = New Value – Old Value = 82 – 65 =  17 Improvement % = (Improvement / Old Value) x 100 = (17 /...

Fair Audit

Example: Suppose, a total of 50 audits are made on Akash, out of which 30 audits are passed and the rest are failed. Therefore, according to the above formula: Fair Audit % = (Pass Audits / Total Audits) x 100 = (30 / 50) x 100 =  30 x 2 = 60% Therefore, Fair Audit...

NPS

Generally used in Customer Care Services. Example: Suppose Abhik is a customer care agent, who handled a total of around 1000 calls in a month, out of which, only 25 customers send feedbacks. Out of those 25 feedbacks, suppose he got 9 promoters, 12 detractors & 4...