Example:

Suppose, Suzane scored 65 out of 100 in previous exam. And this time, she scored 82 out of 100. Therefore:

New Value =  82
Old Value =  65

Improvement = New Value – Old Value = 82 – 65 =  17

Improvement % = (Improvement / Old Value) x 100 = (17 / 65) x 100 = 26.15 % 

Therefore, Improvement % of Suzane is 26.15%.

Example:

Suppose, a total of 50 audits are made on Akash, out of which 30 audits are passed and the rest are failed.

Therefore, according to the above formula:

Fair Audit % = (Pass Audits / Total Audits) x 100 = (30 / 50) x 100 =  30 x 2 = 60%

Therefore, Fair Audit score of Akash is 60%.

NPS stands for Net Promoter Score

Generally used in Customer Care Services and Customer Reviews Sections